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Passenger van |
Commercial |
4 locations in Bellaire
Filters
Reviews
10.0 Wonderful
Sep 2023
2.0 Poor
Apr 2021
Pros:
Didn't have a car. Didn't know if they were to have one.2.0 Poor
Mar 2021
Pros:
I would like to know that a Credit card is needed to purchase the rental BEFORE I GET TO THE AIRPORTCons:
TELL ME A CREDIT CARD IS NEEDED SO I WONT BE STUCK AT THE AIRPORT WONDERING HOW I AM GOING TO GET AROUND , START ACCEPTING DEBIT CARDS !10.0 Wonderful
Dec 2020
Pros:
Both staff members valued my time and worked efficientlyCons:
Car was not available but she put me in Mother very quickly with a slight discounted rate to makeup for jt3.6 Poor
Oct 2020
Cons:
This location is well off site and does not provide transportation to/from the airport. Plan on a $50 Uber each way.10.0 Wonderful
Jul 2020
Cons:
Friendly staff. Process was very easy and quickOne location in Bellaire
One location in Bellaire
One location in Bellaire
One location in Bellaire
One location in Bellaire
Filters
Reviews
2.0 Poor
May 2024
8.0 Very good
Sep 2023
9.6 Wonderful
Jul 2020
Pros:
Staff extra friendly in both places. The actual vehicle was clean and loaded with features.Cons:
So expensive to do a one-way! But I guess that’s to be expected.6.0 Okay
Mar 2018
Pros:
Good gas mileage, car had modern amenities.Cons:
Car was dirty. Mud was caked on various surfaces.8.4 Very good
Sep 2017
Pros:
Ease of booking, customer service, vehicle10.0 Wonderful
Aug 2017
Pros:
The price is what I love about avisCons:
Well I cancel my reservation before time, I haven't really experienced anything good or badOne location in Bellaire
One location in Bellaire
Filters
Reviews
2.0 Poor
Feb 2024
10.0 Wonderful
Jun 2022
4.0 Mediocre
Jan 2021
Pros:
nothingCons:
Suv we reserved should have been available as I called 30 before pick up time and was told all was well. Suv was filthy, candy wrapper in drivers door pocket, crumbs in the front cup holder and worst of all- a used disposable dental floss pick and tissue in the passenger door pocket. This, while hertz proudly put not one but two COVID CLEAN stickers on the SUV. Unfortunately the dental pick up as not discovered until our trip was underway. Will never rent from them again. Also high mileage vehicle- over 33,000 miles4.0 Mediocre
Dec 2020
Pros:
There was one female agent on November the 28th that was helpful. She was told by another agent by the name Mimi to place me in an old filthy, dirty 12 passenger van they had parked in what looked like the dump. I refused to be place in that filthy van and I returned to the counter someone was returning the new, clean 12 passenger van I requested previously. It was clear that the agent Mimi wanted to make sure i was given the worst there was because she called me several times to get me to cancel my one month in advance reservations for another customer and I explained i had made these family plans and could in no way cancel them two days before my family was due to arrive. I am President Circle but I never mentioned that once, this was about being with Hertz for over 14 years. They have earned my business and I theres because of their reputation before my encounter with the Hertz agent named Mimi at the South Loop Hertz location. I was nearly in tears when I saw this unfold before my very eyes. She had control to make me and my family miserable in an 1989 Chevrolet 12 passenger van. It was filthy inside and out, I could not believe my eyes. I saw the new vehicles that were being rented and returned and I was hit in the chest with this abuse of position as an agent to a 14 year customer of Hertz.Cons:
I should've been placed in the new 12 passenger vans for both rental transactions, November 23 and November 28th. This was deplorable treatment and I was deeply hurt by it.2.0 Poor
Sep 2020
Pros:
Staff friendly at pickup site.Cons:
Car reeked of smoke, no other options available. Drop off location was closed on my designated drop off date. Customer service 1-800 team had me on hold for 30 minutes, hung up on me, and in the end provided no solutions. Customer service agent at Hobby airport location was very helpful. Nightmare experience, will never rent from Hertz again.8.4 Very good
Sep 2020
Pros:
Staff was friendlyCons:
I feel like I didn't get the car in the bracket that I requested. Ended up with a mini van. Which was okayPick-up location | Bellaire |
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Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |