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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
2 locations in Estero
Filters
Reviews
6.0 Okay
Nov 2022
4.4 Mediocre
Dec 2018
Pros:
The car itself was nice and clean. Drop off was quick and easy.Cons:
It took nearly 1.5 hours standing in line to get my rental - almost as long as it took to fly to FL! Then they said something was wrong with my rental agreement and they had me listed as returning the car to another airport! After that was corrected (for pickup/return to same location), they said the rate was wrong. After getting a manager to sort it out, they said something about an extra $50 due to the change, but the manager waived that. Drop off on return was easy and quick. When I returned home, I found a $700 charge on my credit card from Hertz IN ADDITION TO the original rental amount! They told me since I hadn't used the full 24 hours rental on return, they reverted it to an hourly rental for the final day at $38/hour!! After 2 hours on the phone with representatives, trying to get a clear explanation of this billing, it was finally reduced to $70. I will NEVER rent Hertz again. They blamed Kayak for they way reservations are made, my point to them was I paid for x number of days, returned the car earlier than anticipated, and should not be penalized, regardless of how the reservation was made. I unfortunatley left the original paperwork (rental agreement) in the car upon return, or I would have fought them even more over the $70.2.0 Poor
Oct 2018
Cons:
How do you rent a car to someone when you close at 5pm and your flight gets in at 5pm. Never got the car I want my money back. You sold me something that you knew you could not deliver on.10.0 Wonderful
Jul 2018
Pros:
Loved the pricing. Frank was awesome and made the process smooth and easy!2.0 Poor
Jul 2018
Pros:
Airline changed flights, so had to cancel car rental. Tried to charge $100 fee. Disappointed.2.0 Poor
Jun 2018
Cons:
I typed in a search for RSW but did not get a car at the airport. My reservation was for 5 pm but apparently the location where I rented closed at 5 pm and I could not retrieve my PRE-PAID rental.One location in Estero
Filters
Reviews
10.0 Wonderful
Jan 2024
7.6 Good
Sep 2017
Pros:
Friendly and helpful peopleCons:
the car did not have a full tank of gas when I picked it up ....the customer service person said he would make an adjustment , but the power was out because of hurricane Irma. I also told the drop off person who said they would make an adjustment once the Internet service was restored. I hope they are correct.One location in Estero
Filters
Reviews
8.0 Very good
Apr 2021
Cons:
Asked for a Camry and was put in a small Jeep suv that had very uncomfortable seating. Lower Back has hurt for a couple days. I should have pushed for the Camry I reserved. Note the Jeep SUV was not an upgrade in my opinion.2 locations in Estero
One location in Estero
One location in Estero
One location in Estero
Filters
Reviews
10.0 Wonderful
Apr 2024
2.0 Poor
Apr 2024
10.0 Wonderful
Apr 2024
10.0 Wonderful
Nov 2023
6.0 Okay
Nov 2023
2.0 Poor
Nov 2023
Along with a 9 passenger van, rental companies in Estero offer 7 passenger vans.
Pick-up location | Estero |
---|---|
Car types | Van, Minivan |
Rental locations | 8 |
Airport locations | 0 |