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Passenger van |
Commercial |
One location in Miami Lakes
Filters
Reviews
4.0 Mediocre
Aug 2020
Cons:
Overall service was poor. Car was given to me filthy dirty.2.0 Poor
May 2020
Cons:
Customer service10.0 Wonderful
Mar 2017
Pros:
Everything was a breeze! reserved it online same day, got a great rate and the return took less than a minute!! Perfect for people that is always in a rush like me :)One location in Miami Lakes
Filters
Reviews
10.0 Wonderful
Jul 2017
Pros:
Everything was ready to goCons:
N/A4.4 Mediocre
Feb 2017
Cons:
No one was in the office when we arrived and after waiting awhile we called by phone which finally brought out a man from the back who was busy reading his phone and didn't acknowledge us. We thought he might be another customer until he was joined by a young woman, who took care of our reservation. We were also charged an additional $40 for picking up the car before noon. I didn't feel like arguing the point but all of this might make me reconsider who I use next time.10.0 Wonderful
Jan 2017
Pros:
Great rates and friendly people. Very quick to be on our way.7.2 Good
Jan 2017
Pros:
I thought the price was good, service was friendly, pickup and drop off were easy.Cons:
The car smelled like somebody left their seafood in the truck for about a week while it festered. There's no way the cleaning crew didn't smell that when the car came in. I feel like I deserved either an upgrade or an unlimited supply of Febreeze.6.8 Okay
Aug 2016
Cons:
I requested rental from Miami International airport, only to find out on arriving that the rental was from Hiahleah. Had to pay cab $60 to pick up rental. Was placed on hold for over 25 minutes when I tried to contact them regarding an earlier than planned return. Customer service from 800# also poor. Long hold timesOne location in Miami Lakes
One location in Miami Lakes
2 locations in Miami Lakes
Filters
Reviews
2.0 Poor
May 2021
Cons:
They did not clean the car and I got COVID as a result. Neither Kayak no Hertz was willing to do anything about this negligent behavior. I’m contacting an attorney the moment I get better.2.0 Poor
Feb 2021
Cons:
I ordered a car from MIA airport but Kayak recommended a car rental that was 30 minutes offsite from the airport that closed just before my flight arrived. The airport location hurtz couldn't help as they had no cars available. Very disappointed in all parties here.2.0 Poor
Feb 2021
Pros:
Friendly staffCons:
The car we initially purchased was a convertible and I put in Miami airport but apparently that car was 40 miles from the airport. I couldn't just cancel and get a new car I had to jump through some hoops I will not ever again purchase from anyone except for directly from the car company.3.2 Poor
Jun 2019
Pros:
Staff was nice, but theres was confusionCons:
Transperacy. If I rent a car online and pay in full online why would I get another bill for the same transaction? I get contract charges like not bringing the vehicle back with full gas, or if the car was damaged, but I paid about $150 for the rental online and now HERTZ is billing me $220 more? Y?4.0 Mediocre
Apr 2018
Cons:
Had a problem, called them twice and still didn't get resolved6.4 Okay
Jan 2018
Cons:
Had the reservation at the wrong location...the folks at the airport rental counter told me to call an uber. Instead I used the reservation number to change the location...and even saved money!One location in Miami Lakes
Filters
Reviews
2.0 Poor
May 2022
4.0 Mediocre
Dec 2016
Cons:
I booked through a third party site not only did you send me to a location with no cars available the customer service agent was no help at all when she saw she had no cars, I had to go to another location and luckily was assisted.One location in Miami Lakes
One location in Miami Lakes
One location in Miami Lakes
Along with a 10 passenger van, rental companies in Miami Lakes offer 15 passenger vans.
Pick-up location | Miami Lakes |
---|---|
Car types | Van, Minivan |
Rental locations | 4 |
Airport locations | 0 |