Seats are more spacious than other airlines that have you packed like sardines.
Seats are more spacious than other airlines that have you packed like sardines.
Barbara at JFK terminal for Alaska was very helpful in retrieving our boarding passes for our connecting and quite pleasant!! Thanks
The TSA line took over an hour and half to get through due to being understaffed and only having one scanner open. I got to my gate with five minutes to spare only to find out my flight left 8 minutes early. I needed help rebooking and had to pay to get a new ticket and was grounded for 24 hours. Not the greatest experience to start things off and had to completely rework my trip to accommodate the situation.
Being seated next to the engine was awful! I was nauseous the entire trip from pre-take-off, flying to landing. The engine vibration was very strong!
The queue before check-in was long and slow moving due to too few desks being open. THEN, WHEN WE FINALLY REACHED THE CHECK-IN DESK WE WERE CHARGED US$70 FOR 2 BAGS. What rubbed salt into the wound was the incredible number of large bags in people’s “carry on”.
Plane was very cold, but other than that, it was a perfect flight
My baggage did not with me , which upset the item that were inside as gifts . Well over 24 hours .
The flight itself went well, except it left 1.5 hours late, and about 10 of us missed our Alaska Airlines connection by minutes; they wouldn't hold the plane, even though our arrival delay was caused by Alaska. No gluten-free options among the snacks; you had to order meals separately, but there was no consideration for food sensitivities. NO TELEVISION on a flight from Washington, DC to Seattle or from Seattle to Anchorage. I didn't know that ANY airlines offering cross-country flights didn't have screens for entertainment. This alone is a "never again" for me.
Full flight where I had another passenger sitting in middle seat who said that he had lost 250 lbs from 500. The stewardess on exiting the flight advise me that I was going to receive a refund. I thought she was talking about another passenger. The stewardess saw that to make him comfortable I had lifted the armrest and flew for 5 hours to Seattle from Reagan DCA with a portion of his body on my seat. I survived. I flight to remember!!!!
I can’t complain. Perhaps passing out headphones, but it was on me to bring my own since I could have used some for my personal device.
If I can, I always fly Delta. I’ve found their service to always be reliable and pleasant.
Really bad baggage handling. Had my Rimowa bag badly damaged at the latches.
Flew first class so everything was great. But maybe because the flights were red eye, no meals were served, just chips. I flew Alaska Air 1st class at 9PM (2 hour flight) and they served beef short rib sliders!
Atlanta boarding crew at gate were filled with arrogance and were disrespectful. In flight crew showed indifference to the needs of passengers. This is about the flight from ATL to BDL.
It was a good experience except when boarding a female flight attendant did not go out of her way to assist my teenage daughters in finding space for their carry-ons after their compartments were full.
From Atlanta to Cabo I would have hoped on a plane that size I would have been able to breathe and wiggle my feet a little! The leg room in that plane is non existent and I am only 5”4’. And the air vent either wasn’t working very well or just could not blow air from the ceiling to the seat area as I was suffocating through the entire flight! And please don’t say I would have been more comfortable in first class because I cannot afford those rates and have always travelled Main Cabin without issues !
I liked the piloting of the aircraft. Very disappointed about lack of electrical ports. Also, although a short flight. there was enough time to hand out snacks to comfort + seats as was done for first class.
I always fly with Delta. My friends tell me their horror stories of flying with other airlines. I just smile and say, “You should fly Delta”
I liked the ease of checking in, luggage check in, wheel chair assistance, boarding and flight.
On my way home I had a layover. The flight from ATL to CLT was amended 5x while I was waiting. I could have driven home sooner. Overall from Dallas, Tx to Charlotte, NC I started my trip at 4:30pm, I didn’t get home until past midnight. I know things happen, but 5x to make me run back and forth in an airport from different terminals is excessive. I also upgraded to comfort + , I didn’t feel it was worth it. There was no benefit
Fairbanks (FAI)United States
Atlanta (ATL)United States